While building Glific for the past 2.5 years, one of the problems we face while scaling it is that it is difficult to find a one-size-fits-all solution that would work for everyone. As a result, it is often necessary to tailor the solution to the specific needs of each user….

For the past few months, we have been working with Reap Benefit to visualize citizen engagement of their chatbot in a mapping dashboard created in R/shiny. Read more about their journey with Glific and our journey in creating the dashboard here. Initially, we went with the combination of Glific, BigQuery,…

Imagine a nation where problems encountered by locals could be collected in one location and then resolved by locals utilizing local resources and data. A community where each resident takes responsibility for local problems and finds solutions. As Abhijit Naskar said “A nation can run without government, but it can’t…

Leveraging the power of chatbots to engage with your NGO’s beneficiaries.

Originally posted on Plio’s Blog End-to-end testing is often discussed in ideal terms — stable environments, modern browsers, and predictable user behavior. In practice, teams building software for real users operate under far more constraints. This post documents how we approached end-to-end testing while working on Plio, an open-source education…

After the Covid crisis intensified, everyone was being pushed into tight corners and was still adjusting to the new norm of working remotely. Thus working together in a cohesive environment, jotting down ideas, and discussing work plans felt like a distant memory. However, as the situation in India has begun…

Automating operational reporting for a large-scale education program During the COVID-19 pandemic, many education programs were forced to move online almost overnight. For NGOs running at-scale interventions, this shift wasn’t just about delivering content — it was about maintaining visibility into learning outcomes without adding unsustainable operational load. As part…

Early architectural decisions and their consequences Plio was designed to be used by multiple organizations concurrently, each running its own programs, users, and content, while relying on shared infrastructure. This was not a scaling concern discovered later. It was intrinsic to how Plio was expected to be adopted: different organizations…

Why ColoredCow treats code quality as infrastructure, not preference Most software systems are built with the hope that they will grow in importance.What differs is whether they are designed as if increasing responsibility is inevitable — and as if small decisions made early will be paid for later. At ColoredCow,…

This is a short story of how I, as an outsider, saw Glific get going, evolve and finally start to solve meaningful problems. I’m hoping there must be others who may share the same story. The beginning It was around May 2020, that I first heard of Glific (I think…

In ColoredCow, we all are aligned with the thoughts of solving the problem with technology. For the last few years we are providing tech facilities to the social sector also. From these years, the one major challenge we faced with the social sector to provide the solution under the budget…

Non-Profits need funds to create impact and successfully run their operations. Organizations use different methods to fundraise but one thing that most social sector organizations still use is the offline method of collecting donations. We wondered why the shift from offline to online fundraising did not take place amongst many…