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Engage your Audience with a User-Friendly Chatbot. Here’s how.

By Lakshita Narang

June 7, 2022


Leveraging the power of chatbots to engage with your NGO’s beneficiaries.


M & E in Digital Green’s Farmer Chatbot

By Akhilesh Negi

June 2, 2022


Despite the fact that India is an agricultural country where agriculture is the primary source of income for over half of the people, farmers confront appalling conditions. These scenarios typically arise when crop products do not meet expectations because harvests have been ruined by pests or harsh climatic conditions, leaving…


Open source, automation and sharing with discord bots

By Mohd Shamoon

May 26, 2022


When do you think a developer is the happiest? For me it is when a piece of code written by you is used by someone and they are happy and thankful for it. That is the best feeling ever. It is so fascinating to be in the technology space in…


Spring Sprint with Mukkamaar

By Akhilesh Negi

March 9, 2022


After the Covid crisis intensified, everyone was being pushed into tight corners and was still adjusting to the new norm of working remotely. Thus working together in a cohesive environment, jotting down ideas, and discussing work plans felt like a distant memory. However, as the situation in India has begun…


Helping differently-abled households through Chatbot

By Akhilesh Negi

March 4, 2022


Nayi Disha is a non-profit organization whose mission is to empower and educate families of persons with intellectual and developmental impairments so that they may help their children reach their full potential. To assist these families, their platform is available in two languages: Hindi and English, and it has recently…


How custom dashboard can boost your Chatbot

By Akhilesh Negi

February 3, 2022


A chatbot for an NGO can be a godsend for keeping in touch with beneficiaries on a large scale, especially when one-on-one talks are impossible to continue in the midst of a global pandemic. NGOs can use chatbots to digitize their programs and distribute them to a wider audience through…


Enhance review process with automated tools and services in an open source application

By Mohd Shamoon

January 12, 2022


One of the hardest things that I feel is to verify, if a new piece of code will not break another part of the application. A good reviewer can be as good as the knowledge and experience they have, but even they can’t deal with the unknown. Thankfully we have…


How custom DataStudio Reports can contribute to building foundations for lifelong learning

By Akhilesh Negi

November 3, 2021


“The most sustainable way to build the foundations of lifelong learning among children and young people of today is by reigniting intrinsic motivation at all levels of an education system” – STiR Education. STiR Education is an international NGO that supports governments to employ practical strategies that promote positive behaviors…


How BigQuery and WhatsApp is helping teachers with their students report in Haryana

By Akhilesh Negi

October 17, 2021


With Covid-19 and the global pandemic surge, NGOs faced major challenges in the delivery of their programs and carrying out their operations which gave rise to many platforms that can help them with their last-mile deliveries and digitalize their programs. That’s how Glific was initiated to bridge the communication gap…


Communication Leap with Glific

By Akhilesh Negi

September 20, 2021


The lifecycle of a product is a journey consisting of understanding novel challenges, the contribution from lots of people towards a solution, and rolling out updates to constantly improve the product and aid the end-user. Over the course of around one and a half years building Glific– a two-way communication…


Boosting Automated conversations with Embedded Elixir (EEx)

By Akhilesh Negi

July 22, 2021


It’s been around one and a half years since we started working on an open-source project named Glific that would empower communication and help NGOs deliver their programs digitally and manage communication with their beneficiaries at scale.  One of the core features of Glific is the integration of FlowEditor which…


Glific: Support Journey

By Mohit Sharma

March 8, 2021


About Glific Glific is an open-source two-way-communication platform. It is a simple to use tool, with a complex setup of Whatsapp business API, Gupshup, Google cloud storage, BigQuery, etc running behind the scene. Tides is the SAAS platform for Glific, hosted by ColoredCow, which NGOs subscribe to and use for…


Glific: my version

By Mohd Shamoon

December 11, 2020


This is a short story of how I, as an outsider, saw Glific get going, evolve and finally start to solve meaningful problems. I’m hoping there must be others who may share the same story. The beginning It was around May 2020, that I first heard of Glific (I think…


BigQuery and DataStudio: A solution to Analytics

By Akhilesh Negi

November 19, 2020


A growing business requires taking crucial business decisions from time to time to improve the application in a way to better target customers and increase reach. Taking these crucial decisions can be a make it or break it decision and therefore requires a lot of researching, analysis, and forming various…


Rapid Deployment with Gigalixir

By Pankaj Agarwal

November 1, 2020


Talking with NGOs and understanding the processes they are using to communicate with their beneficiaries and the challenges they were facing, we were set on a path to create an application that would empower non-profits communication with their beneficiaries. After spending months and working on design and implementations we were…


WhatsApp Simulation within Glific

By Vaibhav Rathore

October 28, 2020


Glific aims to empower non-profits to take their communications to the next level through seamless integration with WhatsApp. While the larger goal is to help various organizations solve severe social problems like illiteracy, climate changes, gender oppression, etc, we also need to make sure that the tool is getting utilized…


Reimagining communication with your Beneficiaries

By Abhishek Sharma

September 21, 2020


This article is co-authored with  Manish Manohar, Tech Lead, Saajha Saajha has been working with government schools since 2014 primarily focusing on Parental Partnerships by building leadership capacity of Parents and School Management Committees (SMCs), mandatory bodies consisting of parents, teachers and community members to ensure accountability for children’s leaning…


Overview: Deploying Glific on AWS ECS fargate with CD in place

By Satendra Rawat

September 10, 2020


The Glific project is being built by a distributed team, working across timezones. In addition to that, we have sub-teams for frontend and backend applications. This results in short release cycles, where we fix issues and release them quickly. To allow for quick integration and assessment of the work, the…


Aligning design with product goals

By Abhishek Sharma

August 17, 2020


When we started with Glific, we had a bunch of feature ideas in mind and a goal to achieve for the NGO end users. As is the case with all products. It was about solving a challenge, our users being the non-profits. There was not much form to that goal…


v0.1 of improving human lives through communications

By Abhishek Sharma

July 9, 2020


Glific v0.1 arrives Communicating with the beneficiaries is as important a part of an NGO’s work as running their impact programmes itself. For some, it may even be the main mode of improving human lives for domains such as education, healthcare or livelihoods counselling etc…  These needs led to many…


1 simple change for great product demos

By Abhishek Sharma

July 8, 2020


While we’re building Glific, we are staying open to feedback from the stakeholders. We’re open for the possibility to iterate it and get things right. We’ve been showing our product concept and the progress to NGOs and taking their inputs to build it further. Especially during the early stages of…


In conversation with Digital Green

By Abhishek Sharma

July 1, 2020


On their mission to empower farmer groups, Digital Green has been relentless in finding the best methods, tools and technology. In our previous conversation(coming soon) with Digital Green, Glific team learned about the various communication programs run by them to impact the farmers. Some of these included running pilot cases…


Github Badges: How it fulfills Glific’s need

By Satendra Rawat

June 27, 2020


GitHub badges, a consolidated way to present concise pieces of information about a project. These badges help in increasing the readability of the readme file because they provide metrics about the repositories that help the readers to get a clear idea of the repository very quickly just by scanning the…


Glific – Setting up the right foundation

By Vaibhav Rathore

June 15, 2020


The strength of a building is heavily influenced by its construction process. Planning and plotting of the site determine its fitment with the terrain and the society. Well, it’s the same for software too. Like buildings, the foundation of software determines its longevity and adaptability in the world. To sustain,…


Making meaningful communication happen

By Abhishek Sharma

June 8, 2020


“What’s in a name?” I find myself chanting over and over. It’s 3:37am by the clock. A visual dictionary is opened next to me, to a chapter on 17th century architecture. I’ve already gone through the chapters on space, human anatomy, molecular chemistry. A thesaurus by the side is stuck…


Here’s how a chat platform can improve human lives

By Abhishek Sharma

May 25, 2020


The quality of information a person can access, can be a direct indicator of the quality of life they live. For some of the more vulnerable sections of society, it can play an even crucial role. In the most recent example of the COVID-19 pandemic, information became a matter of…


Product research for open source chat platform

By Abhishek Sharma

May 18, 2020


It’s been a week that our team has been interacting with various NGOs. Throwing multitudes of questions at them and learning everything we can about their interaction with their community of influence (or beneficiaries). They’ve been walking us through their processes which covers what they communicate and how. We’ve been…


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