Introduction: Indus Action is a non-profit organization based in India that works to improve access to education and ColoredCow, as a founding member of the Glific development team, is well-positioned to provide complete Glific consulting services. We specialize in helping organizations customize and optimize Glific to suit their specific requirements….

At Glific, we had a solid 2022 where we released a bunch of new features in Glific and onboarded many new NGOs which eventually helped reach out to more beneficiaries and have a greater impact. Check out how last year went in detail in this blog As we continue our…

While building Glific for the past 2.5 years, one of the problems we face while scaling it is that it is difficult to find a one-size-fits-all solution that would work for everyone. As a result, it is often necessary to tailor the solution to the specific needs of each user….

Data can play an important role for social sector organisations by helping them track progress, measure impact, and identify areas for improvement. It can also help social sector organisations communicate their work to funders, partners, and the general public. From a social sector organization’s perspective, data is crucial, and at…

For the past few months, we have been working with Reap Benefit to visualize citizen engagement of their chatbot in a mapping dashboard created in R/shiny. Read more about their journey with Glific and our journey in creating the dashboard here. Initially, we went with the combination of Glific, BigQuery,…

I am a big fan of conferences as I always get to know a lot of new things which I wouldn’t have thought or heard otherwise. I have gone through most of the videos of past Javascript conferences and it really helped me to understand some core principles and thoughts…

One WhatsApp + Multiple Profiles = Greater Impact! Well, the equation seems simple and makes more sense as we go deeper into the impact of a chatbot and its reach to beneficiaries. Especially for NGOs working in sectors where mobile device availability is not common and thus the same device…

Leveraging the power of chatbots to engage with your NGO’s beneficiaries.

Despite the fact that India is an agricultural country where agriculture is the primary source of income for over half of the people, farmers confront appalling conditions. These scenarios typically arise when crop products do not meet expectations because harvests have been ruined by pests or harsh climatic conditions, leaving…

When do you think a developer is the happiest? For me it is when a piece of code written by you is used by someone and they are happy and thankful for it. That is the best feeling ever. It is so fascinating to be in the technology space in…

After the Covid crisis intensified, everyone was being pushed into tight corners and was still adjusting to the new norm of working remotely. Thus working together in a cohesive environment, jotting down ideas, and discussing work plans felt like a distant memory. However, as the situation in India has begun…

Nayi Disha is a non-profit organization whose mission is to empower and educate families of persons with intellectual and developmental impairments so that they may help their children reach their full potential. To assist these families, their platform is available in two languages: Hindi and English, and it has recently…

A chatbot for an NGO can be a godsend for keeping in touch with beneficiaries on a large scale, especially when one-on-one talks are impossible to continue in the midst of a global pandemic. NGOs can use chatbots to digitize their programs and distribute them to a wider audience through…

One of the hardest things that I feel is to verify, if a new piece of code will not break another part of the application. A good reviewer can be as good as the knowledge and experience they have, but even they can’t deal with the unknown. Thankfully we have…

“The most sustainable way to build the foundations of lifelong learning among children and young people of today is by reigniting intrinsic motivation at all levels of an education system” – STiR Education. STiR Education is an international NGO that supports governments to employ practical strategies that promote positive behaviors…

With Covid-19 and the global pandemic surge, NGOs faced major challenges in the delivery of their programs and carrying out their operations which gave rise to many platforms that can help them with their last-mile deliveries and digitalize their programs. That’s how Glific was initiated to bridge the communication gap…

The lifecycle of a product is a journey consisting of understanding novel challenges, the contribution from lots of people towards a solution, and rolling out updates to constantly improve the product and aid the end-user. Over the course of around one and a half years building Glific– a two-way communication…

It’s been around one and a half years since we started working on an open-source project named Glific that would empower communication and help NGOs deliver their programs digitally and manage communication with their beneficiaries at scale.  One of the core features of Glific is the integration of FlowEditor which…

About Glific Glific is an open-source two-way-communication platform. It is a simple to use tool, with a complex setup of Whatsapp business API, Gupshup, Google cloud storage, BigQuery, etc running behind the scene. Tides is the SAAS platform for Glific, hosted by ColoredCow, which NGOs subscribe to and use for…

This is a short story of how I, as an outsider, saw Glific get going, evolve and finally start to solve meaningful problems. I’m hoping there must be others who may share the same story. The beginning It was around May 2020, that I first heard of Glific (I think…

A growing business requires taking crucial business decisions from time to time to improve the application in a way to better target customers and increase reach. Taking these crucial decisions can be a make it or break it decision and therefore requires a lot of researching, analysis, and forming various…

Talking with NGOs and understanding the processes they are using to communicate with their beneficiaries and the challenges they were facing, we were set on a path to create an application that would empower non-profits communication with their beneficiaries. After spending months and working on design and implementations we were…

Glific aims to empower non-profits to take their communications to the next level through seamless integration with WhatsApp. While the larger goal is to help various organizations solve severe social problems like illiteracy, climate changes, gender oppression, etc, we also need to make sure that the tool is getting utilized…

This article is co-authored with  Manish Manohar, Tech Lead, Saajha Saajha has been working with government schools since 2014 primarily focusing on Parental Partnerships by building leadership capacity of Parents and School Management Committees (SMCs), mandatory bodies consisting of parents, teachers and community members to ensure accountability for children’s leaning…

The Glific project is being built by a distributed team, working across timezones. In addition to that, we have sub-teams for frontend and backend applications. This results in short release cycles, where we fix issues and release them quickly. To allow for quick integration and assessment of the work, the…

When we started with Glific, we had a bunch of feature ideas in mind and a goal to achieve for the NGO end users. As is the case with all products. It was about solving a challenge, our users being the non-profits. There was not much form to that goal…

Glific v0.1 arrives Communicating with the beneficiaries is as important a part of an NGO’s work as running their impact programmes itself. For some, it may even be the main mode of improving human lives for domains such as education, healthcare or livelihoods counselling etc…  These needs led to many…

While we’re building Glific, we are staying open to feedback from the stakeholders. We’re open for the possibility to iterate it and get things right. We’ve been showing our product concept and the progress to NGOs and taking their inputs to build it further. Especially during the early stages of…

On their mission to empower farmer groups, Digital Green has been relentless in finding the best methods, tools and technology. In our previous conversation(coming soon) with Digital Green, Glific team learned about the various communication programs run by them to impact the farmers. Some of these included running pilot cases…

GitHub badges, a consolidated way to present concise pieces of information about a project. These badges help in increasing the readability of the readme file because they provide metrics about the repositories that help the readers to get a clear idea of the repository very quickly just by scanning the…

The strength of a building is heavily influenced by its construction process. Planning and plotting of the site determine its fitment with the terrain and the society. Well, it’s the same for software too. Like buildings, the foundation of software determines its longevity and adaptability in the world. To sustain,…

“What’s in a name?” I find myself chanting over and over. It’s 3:37am by the clock. A visual dictionary is opened next to me, to a chapter on 17th century architecture. I’ve already gone through the chapters on space, human anatomy, molecular chemistry. A thesaurus by the side is stuck…

The quality of information a person can access, can be a direct indicator of the quality of life they live. For some of the more vulnerable sections of society, it can play an even crucial role. In the most recent example of the COVID-19 pandemic, information became a matter of…

It’s been a week that our team has been interacting with various NGOs. Throwing multitudes of questions at them and learning everything we can about their interaction with their community of influence (or beneficiaries). They’ve been walking us through their processes which covers what they communicate and how. We’ve been…